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Payouts let you move funds from a PIK wallet — either your platform wallet or a connected account wallet — to an external destination. The destination can be an Australian bank account, an international bank account, or a crypto wallet address for USDT or USDC. Payouts are the final step in the PIK money flow. Funds arrive via inbound payments or FX conversion, sit in the PIK wallet, and are then paid out when ready.

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How payouts work

When you initiate a payout, PIK debits the specified amount from the wallet balance in the given currency and sends it to the external destination. The payout moves through the relevant rail — domestic bank transfer for AUD, SWIFT or local rails for international fiat, or on-chain for crypto. PIK confirms the payout once the transfer is dispatched. For crypto payouts, confirmation happens once the transaction is broadcast on-chain. For bank payouts, confirmation happens once PIK has submitted the transfer to the banking network — actual receipt at the destination bank may take additional time.

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Payout types

AUD domestic payout — Send AUD from a PIK wallet to any Australian bank account via BSB and account number. Settlement typically occurs within one business day. NPP-enabled transfers may settle faster. International fiat payout — Send USD, HKD, SGD, or other supported fiat currencies to an international bank account via SWIFT or local payment rails. Settlement times vary by corridor and currency. Crypto payout — Send USDT or USDC from a PIK wallet to any compatible external crypto wallet address. The transfer is broadcast on-chain and typically confirms within minutes.

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Creating a payout

Call POST /api/v1/payouts with the following fields: currency — The currency to send, for example AUD, USDT, or USD. amount — The amount to send as a decimal string, for example 500.00. destination_type — Set to bank_account for fiat payouts or crypto_address for crypto payouts. destination — An object containing the payout destination details. For bank_account, include bsb, account_number, and account_name. For crypto_address, include address and network. reference — An optional string for your records and for the beneficiary’s statement. x-on-behalf-of header — Set to the connected account ID if paying out from a connected account wallet. Omit to pay out from the platform wallet.

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Destination fields for bank payouts

For AUD domestic payouts:
  • bsb — The six-digit BSB of the destination bank.
  • account_number — The destination account number.
  • account_name — The name on the destination account.
For international payouts:
  • swift_code — The SWIFT/BIC code of the destination bank.
  • account_number — The destination account number or IBAN.
  • account_name — The name on the destination account.
  • bank_name — The name of the destination bank.
  • bank_address — The address of the destination bank.
  • country — The two-letter ISO country code of the destination bank.

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Destination fields for crypto payouts

  • address — The destination wallet address.
  • network — The blockchain network. Currently supported: solana for USDT and USDC payouts.

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Payout statuses

  • pending — Payout request received and queued for processing.
  • processing — Payout submitted to the banking network or broadcast on-chain.
  • completed — Payout confirmed. Funds dispatched to the destination.
  • failed — Payout could not be completed. Check the failure_reason field.
  • returned — Funds were sent but returned by the destination bank. Returned funds are credited back to the originating wallet.

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Payout fees

A fixed fee is charged per payout. The fee is deducted from the wallet balance at the time the payout is initiated, in addition to the payout amount. Ensure your wallet balance covers both the payout amount and the fee before initiating. Fee amounts are defined in your PIK merchant agreement. Contact your PIK account manager for the current fee schedule.

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Minimum payout amounts

AUD — Minimum 1 AUD. USD — Minimum 1 USD. USDT — Minimum 1 USDT. USDC — Minimum 1 USDC.

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Checking payout status

Call GET /api/v1/payouts/payout_id to retrieve the current status and details of a payout. Set up a webhook on the payout.completed and payout.failed events to be notified automatically when the payout outcome is known.